Privacy Policy

This Privacy Policy (hereinafter - the Privacy Policy) applies to all information that the online store "TWINSANN", located at https://www.twinsann.com, may receive about the User while using the website of the online store, programs and products of the online store.

1. Definitions

1.1 This Privacy Policy uses the following terms:

1.1.1. "Site Administration of the Online Store (hereinafter - Site Administration)" - authorized employees managing the website on behalf of the TWINSANN online store, who organize and carry out the processing of personal data, and determine the purposes of processing personal data, the composition of personal data to be processed, actions or operations performed with personal data.

1.1.2. "Personal Data" - any information relating directly or indirectly to an identified or identifiable natural person (subject of personal data).

1.1.3. "Processing of personal data" - any action (operation) or set of actions (operations) performed with or without automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" - a mandatory requirement for the Administrator or other person who has access to personal data to prevent their dissemination without the consent of the personal data subject or the presence of another legal basis.

1.1.5. "User of the TWINSANN online store website" - a person who has access to the Site via the Internet and uses the Site of the online store.

1.1.6. "Cookies" - a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.

1.1.7. "IP address" - a unique network address of a node in a computer network built on the IP protocol.

2. General Provisions

2.1. Use of the online store website by the User means agreement with this Privacy Policy and the terms of processing the User’s personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the online store website.

2.3. This Privacy Policy applies only to the TWINSANN online store website. The online store does not control and is not responsible for third-party websites to which the User may follow links available on the online store website.

2.4. The Site Administration does not verify the accuracy of personal data provided by the User of the online store website.

3. SUBJECT OF THE PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the online store website Administration regarding non-disclosure and ensuring the confidentiality regime of personal data, which the User must provide to the Site Administration when registering on the online store website or placing an order to purchase goods.

3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out the registration form on the FunkoFans online store Website in the registration section and includes the following information:

3.2.1. Full name of the User;

3.2.2. User's contact phone number;

3.2.3. Email address (e-mail);

3.2.4. Delivery address of the Goods;

3.2.5. User's place of residence.

3.3. The online store protects the Data that is automatically transmitted during viewing of ad blocks and when visiting pages with a statistical system script ("pixel") installed: IP address; information from cookies; browser information (or another program accessing ad display); access time; address of the page with the ad block; referrer (address of the previous page).

3.3.1. Disabling cookies may result in the inability to access parts of the online store website that require authorization.

3.4. The online store collects statistics about the IP addresses of its visitors. This information is used to identify and resolve technical problems and to control the legality of financial transactions.

4. Any other personal information not specified above (purchase history, used browsers and operating systems, etc.) is subject to reliable storage and non-disclosure, except as provided in paragraphs 5.2. and 5.3. of this Privacy Policy.

PURPOSES OF COLLECTING USER'S PERSONAL INFORMATION

1. The personal data of the User may be used by the Administration of the online store website for the following purposes:

1.1. Identifying the User registered on the online store website to place an order and/or conclude a purchase agreement remotely with TWINSANN.

1.2. Providing the User with access to personalized resources of the online store Website.

1.3. Establishing feedback with the User, including sending notifications, requests regarding use of the website, provision of services, processing requests and applications from the User.

1.4. Determining the User's location to ensure security, prevent fraud.

1.5. Verifying the accuracy and completeness of personal data provided by the User.

1.6. Creating an account for making purchases, if the User agrees to create an account.

1.7. Notifying the User about the status of the Order.

1.8. Processing and receiving payments, confirming tax or tax benefits by the User.

1.9. Providing effective customer and technical support in case of issues related to the use of the online store Website.

1.10. Providing the User, with their consent, product updates, special offers, pricing information, newsletters and other information on behalf of the Online Store or its partners.

1.11. Conducting advertising activities with the User’s consent.

1.12. Providing the User with access to the websites or services of Online Store partners to obtain products, updates and services.

METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION

1. Processing of the User's personal data is carried out without time limitation, in any legal way, including in personal data information systems using automation tools or without using such tools.

2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User’s order placed on the TWINSANN online store website, including delivery of Goods.

3. The User’s personal data may be transferred to authorized state authorities of Ukraine only on the grounds and in accordance with the procedure established by the legislation of Ukraine.

4. In case of loss or disclosure of personal data, the Site Administration shall inform the User about the loss or disclosure of personal data.

5. The Site Administration takes necessary organizational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, distortion, blocking, copying, dissemination, as well as from other unlawful actions of third parties.

6. The Site Administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.

Obligations of the Parties

1. The User is obliged to:

1.1. Provide information about personal data necessary for using the FunkoFans online store Website.

1.2. Update, supplement the provided information about personal data in case of changes to this information.

2. The Site Administration is obliged to:

2.1. Use the received information exclusively for the purposes specified in clause 4 of this Privacy Policy.

2.2. Ensure the storage of confidential information in secret, not to disclose without the prior written consent of the User, and also not to sell, exchange, publish, or disclose the transferred personal data of the User in other possible ways, except for clauses 5.2. and 5.3. of this Privacy Policy.

2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect such information in existing business turnover.

2.4. Block personal data related to the relevant User from the moment of the User’s request or their legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of identification of inaccurate personal data or unlawful actions.

7. LIABILITY OF THE PARTIES

7.1. The Site Administration, which has not fulfilled its obligations, is liable for losses incurred by the User due to the unlawful use of personal data, in accordance with the legislation of Ukraine, except as provided in clauses 5.2., 5.3. and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not liable if this confidential information:

7.2.1. Became public before its loss or disclosure.

7.2.2. Was received from a third party before it was received by the Site Administration.

7.2.3. Was disclosed with the User's consent.

8. DISPUTE RESOLUTION

8.1. Before applying to the court for disputes arising from the relationship between the User of the online store website and the Site Administration, the submission of a claim (a written proposal for voluntary settlement of the dispute) is mandatory.

8.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing of the results of the claim review.

8.3. If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of Ukraine.

8.4. The current legislation of Ukraine shall apply to this Privacy Policy and the relationship between the User and the Site Administration.

9. ADDITIONAL TERMS

9.1. The Site Administration has the right to make changes to this Privacy Policy without the User's consent.

9.2. The new Privacy Policy comes into effect from the moment it is posted on the Online Store Website, unless otherwise provided by the new edition of the Privacy Policy.